FAQs and Articles

Follow our CEO on Twitter @SterlingHoffman and send him a Direct Message.

Our Research & Recruiting team will review your resume within 4 days. If they see a fit, they’ll call immediately. If you don’t hear back (and here comes the honest, straightforward part) it probably means that the hiring company isn’t interested.

There are several reasons:

– Many hiring companies “flip-flop” on whether or not a job is actually open. Believe me, it’s as frustrating for us as it is for you, but it’s just how many hiring companies work. So if you don’t hear back from us, it’s often because the job you applied for is now “on hold.”

– Many hiring companies “flip-flop” on the job description. At first, they may insist that candidates have a Master’s degree. Later, they may decide the degree is no longer necessary. Titles, salary ranges, and even location of the position may change several times during the hiring process. And often we aren’t told about this for days or weeks. So you may not hear back about a job you applied for because the hiring company has changed their requirements.

– Sometimes hiring companies just go “radio silent.” They stop answering our calls and responding to our emails. When this happens, we have no choice but to wait for a response. And until we hear back from them, we can’t get back to you.

Remember that we *never* reject your resume — our clients do. And as much as we want to help you find your dream job, we can’t control what the hiring companies do. If you’re not a match (for whatever reason) to the job you applied for, we *will* hang on to your resume and try to match you with another job that opens up in the future.

We really want to emphasize that our goal here is to help you find a job. Helping you is how our business grows. So it is in our best interest to find you the perfect job. But many factors that determine whether you get an interview with the hiring company is simply out of our control. It is up to the hiring company to show an interest in you, no matter how hard we try to match you. We apologize in advance if none of our Recruiters gets back to you about your resume, and ask that you trust our good intentions to do everything in our power to help you find your dream job.

Yes, when we have your resume on file, we will continue to try to match you to employers seeking to fill a similar position to the one you applied for. This process is done on an individual basis, which means someone on our team will personally handle your resume.