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 Job #03647 Email this job to a friend
About our client
Our client, a privately owned company based in Tennessee, is a global leader in pharmaceutical logistics. The company has an experienced management team, a rapidly growing customer list and an empowering corporate culture that is focused on the long-term professional development of its employees.
Position Location
Quality Assurance Manager Tennessee
Salary
Highly competitive package, commensurate with experience
Responsibilities
1) Manage the total quality programs, policies and initiatives
2) Identify, analyze and develop improvements in productivity, quality, client relationships and customer service
3) Develop and implement the Quality Management System and develop standard work processes and work instructions within the quality department
4) Grow and develop the members of the Quality Assurance Department by developing formal personal and career development plans for each employee
5) Develop such plans and the training programs that support the Quality Management System and the implement continuous improvement initiatives for the company
6) Develop effective performance metrics for all positions within the department in combination with each member of the staff to ensure the effective measurement of performance to negotiated goals
7) Evaluate the efficiency, productivity and accuracy levels of the department and make process improvements to attain high levels of achievement in each business function performed by Order to Cash
8) Investigate problems effectively and resolve through utilization of the corporate CAPA
9) Manage and execute the corporate quality program within the company
10) Lead the development and implementation of quality systems, quality records and documentation, policies and procedures
11) Develop and implement a continuous process improvement/Six Sigma Lean Team centered organization, including the development, compilation and analysis of quality metrics to measure process improvements
12) Implement standard IT applications, such as computer assisted documentation control systems and change management systems to facilitate appropriate record keeping as required by regulation and client firms
13) Participate in the review and approval of validation efforts including the approval of plans, test protocols, validation documentation and required reports
14) Direct and manage internal audits, client initiated audits and vendor audits to ensure regulatory and internal process compliance and adherence to cGMP principles and provide responses to audit reports
15) Develop, review and approve standard operating procedures (SOPs) to ensure compliant practices and procedures for the quality function
16) Administer the CAPA program, including the review of deviation and investigation reports to ensure that root causes have been identified and appropriate corrective and preventative actions have been implemented
17) Plan/execute quality plans and programs with QA counterparts in client firms
18) Act as an adjunct QA unit for client firms
19) Interact effectively with clients both written and orally is critical
Requirements
1) Degree (4 year)
2) Minimum 3 years of QA supervisory experience
3) Warehouse or 3PL pharmaceutical experience preferred
4) Excellent communication skills

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