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Job #03565

About our client Our client is a pharmaceutical manufacturer headquartered in MD with manufacturing facilities in MN. They focus on producing OTC and prescription drugs. Position Location Manager, Customer Service Baudette, Minnesota Salary Highly competitive package, commensurate with experience Responsibilities 1) Manage sales activities of the organization, including implementing strategic sales plans, forecasting, scheduling and market analysis 2) Develop and implement strategic sales plans to address customer requirements 3) Direct sales forecasting activities and set goals 4) Provide data and sales forecasts to materials for production scheduling and material requirements 5) Assist sales in reviewing or performing market analysis to determine customer needs, price schedules and discount rates 6) Direct staffing, training and performance evaluations to develop and improve the inside sales function 7) Provide sales statistics to National Accounts Director/Manager to formulate policy in promoting sales 8) Coordinate liaison between sales, materials, quality and manufacturing management and other personnel 9) Analyze and controls expenditures of the department to conform to budgetary requirements 10) Assist other departments within the organization to prepare or distribute manuals, product brochures and technical publications 11) Manage overall direction, coordination and evaluation 12) Assist Sales in preparing periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion 13) Assist Sales on new product research, customer requirements and market trends 14) Manage and direct inside sales personnel 15) Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws 16) Plans, assigns and directs the work of subordinates 17) Manage projects 18) Perform other duties as assigned/requested Requirements 1) Bachelor’s degree Sales and Marketing or other related degree 2) 5 – 7 years of related experience and/or training; or equivalent combination of education and experience 3) Experience in customer service orientation, data affinity, planning and organizing, compliance, process facilitation as well as project and process management 4) Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations 5) Ability to write reports, business correspondence and procedure manuals 6) Ability to effectively present information and respond to questions from groups, managers, clients, customers and the general public 7) Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference and volume 8) Ability to apply concepts of basic algebra and geometry 9) Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits 10) Ability to interpret a variety of instructions furnished in written, oral, diagrammatical or schedule form 11) Ability to make decisions independently after appropriate input from areas that will be affected 12) Ability to manage multiple projects and competing priorities 13) Ability to perform under stressful situations 14) Previous pharmaceutical industry experience 15) Ability to work with integrity 16) Superb communication, presentation, decision-making and problem-solving skills 17) Innovative individual with ability to keep on learning continuously 18) Good leadership and strategic-thinking skills 19) Ability to affect change leadership and change management 20) Ability to coach, consult and develop others 21) Willingness to travel