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Job #02593

About our client Our client is a leading provider of integrated data collection and data management solutions for clinical trials and drug safety. Their award-winning technology and global services are designed to enable life sciences companies of all types and sizes to automate and integrate the management of their entire clinical development process – from study initiation and FDA submission through post-marketing studies. Their products and services have been used in over 10,000 clinical trials involving more than 1,000,000 trial study participants at over 250 life sciences companies, medical device firms, regulatory agencies and public health organizations including: AstraZeneca, Boston Scientific, Dana-Farber Cancer Institute, Eli Lilly, Food and Drug Administration, GlaxoSmithKline, Merck & Co., Merck Serono, U.K. Medicines and Healthcare Products Regulatory Agency, National Institutes of Health, Procter & Gamble, Quintiles, Sanofi-Aventis, Schering-Plough Research Institute and Servier. Position Location Clinical Business Process/Training Consultant Massachusetts Salary Reports to Highly competitive package, commensurate with experience Management Responsibilities 1) Work closely with clients’ customers and project team members 2) Provide Clinical Business Process Optimization consulting and end user training on their products, primarily focused upon (but not limited to) the Electronic Data Capture solution 3) Consult with customers and employees to recommend processes for most effective operational use of all software solutions 4) Facilitate customer workshops in which template processes are evaluated, discussed and modified for effective use by a customer organization 5) Participate in preparation, review, refinement and maintenance of best practice templates for recommended clinical trial processes 6) Facilitate customer discussions for establishing, tracking and improving operational performance indicators that will move the customer organization toward its goals 7) Provide formal and informal mentoring of customers and employees in the application and conduct clinical research in an information-enabled environment 8) Train end users on all applications in groups ranging from 5 – 50 9) Meet with subject matter experts, technical writers and other trainers to assist in the review and development of training materials Requirements 1) BA/BS degree preferred, MBA a plus 2) 3+ years experience with clinical business processes 3) Experience training in a computer/technical-oriented environment preferred 4) Experience in the conduct of electronic clinical trials as a Clinical Research Associate and/or a Clinical Data Manager 5) Experience delivering training to large groups 6) Good understanding of the entire life cycle of clinical trial data from clinical site to locked database 7) Knowledge of the pharmaceutical or clinical industry 8) Working expertise of GCP and other regulations associated with clinical data 9) Self-motivated and ability to thrive in a fast-paced environment 10) Proficiency with MS Windows OS and MS Office 11) Ability to learn and understand corporate applications and supporting processes quickly and thoroughly 12) Ability to work collaboratively across geographies as part of a team, yet also work independently on complex problems 13) Strong PowerPoint skills 14) Strong interpersonal, facilitation and presentation skills 15) Excellent communication (verbal and written) skills, with extremely high standards for documented work product